Emergency Rental Assistance Program

The Emergency Rental Assistance Program provides economic relief for renters and landlords to help low and moderate income households at risk of eviction by providing payment for rental arrears and utility assistance arrears.






  • What is the Emergency Rental Assistance Program?

    The Emergency Rental Assistance Program will provide economic relief to help low and moderate income households at risk of eviction by providing payment for rental arrears and utility assistance arrears.

    Chautauqua County will partner with New York State for this program, in an effort to maximize funding available to renters and landlords. Chautauqua County and NYS will officially announce the opening of the application period once the NYS portal is ready for applications to be submitted.

    For additional information regarding eligibility, please visit:   
  • How can I apply?
    For questions call the NYS ERAP Hotline at 1-844-NY-1Rent (844-691-7368)
  • What documents do I need to apply?
    When the program opens renters should be ready to submit:
    • personal identification,
    • social security number of all household members,
    • proof of rental amount,
    • proof of residency and occupancy,
    • proof of income,
    • copy of gas or electric utility bill.

       A list of documents renters will need can be found here:   

       Landlords and property owners will need to provide documents as well.  A list of documents they will need to submit can be found here:

  • Where can I get assistance?
    The following agencies will assist with the online application or with submitting documents:
    • Chautauqua Opportunities, Inc.
      Phone Number:  (716) 366-8176
      Email:  bdickerson@chautopp.org  or
    • Chautauqua County HHS
      To schedule an appointment for either in-person or phone assistance call
      Dunkirk:  (716) 366-3500 or
      Jamestown (716) 661-8200

Application are now being accepted for the Landlord Rental Assistance Program (LRAP) which provides rental assistance for landlords whose tenants are unwilling to apply for the Emergency Rental Assistance Program (ERAP), including where the tenant has left the rental property.

Landlords who rent out unit(s) located in New York State are eligible for LRAP if they meet the following criteria:

  • The landlord has a tenant who has left an apartment in New York State with unpaid rental arrears or the landlord has a tenant with rental arrears who is residing in an apartment in New York State who refuses to apply for ERAP and the landlord has reached out to their tenant to encourage participation in ERAP at least 3 times, including 2 in writing.
  • Unit rental amount is at or below 150 percent of the Fair Market rent (FMR) for their location. These limits are based on county and number of bedrooms of the rental unit. If the monthly rental amount exceeds 150 percent of the FMR, the landlord will be ineligible for assistance.
  • The landlord has documented rental arrears owed for the tenant at their residence for rent costs accrued on or after March 1, 2020.

Apply for the LRAP online 24 hours a day, 7 days a week.

IMPORTANT NOTE: Landlords are encouraged to gather all the information needed before starting an application including proof of ownership and rental amounts, as documentation must be uploaded at the time of application in order to complete and submit the application.