Medical Assistance

Scheduling changes due to COVID-19 

The Chautauqua County Department of Health and Human Services remains operational.  In order to minimize face to face requirements, please call the office in advance at (716) 661-8200 or (716) 363-3500.  Many questions can be answered or needs met over the phone or online.  Some benefits have income eligibility requirements and you will receive guidance on applying.

To apply for services or inquire about your benefits, call the Chautauqua County Department of Health & Human Services at (716) 661-8200 or (716) 363-3500. My Benefits is a quick and easy way for people in New York State to find answers to questions about New York State's programs and services.

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The mission of the Chautauqua County Medical Assistance Division is to provide access to cost-effective medical services to all eligible persons in a professional manner through the use of enrolled healthcare providers.

We are dedicated to achieving this goal by maximizing our resources with effective and caring delivery of services.

The Medicaid Division assists eligible individuals in our community in obtaining necessary and appropriate medical care through programs such as Medicaid, Medicaid Social Security Income (SSI), Personal Care Supports including nursing and personal care aids, managed care insurance, and long-term care supports, among others. The Division is charged with ensuring that eligible individuals, children, and families have access to quality care supports, with the aim of improving community health outcomes.

Medicaid FAQs and how to apply