Mental Hygiene


The purpose of the Mental Hygiene Department is to plan, develop, and provide accessible, comprehensive, integrated, outcome-based mental hygiene services of the highest quality to residents of Chautauqua County, maximizing all available resources in the most efficient and cost-effective manner.

Chautauqua County Department of Mental Hygiene Services is the Local Government Unit (LGU). The LGU is mandated by New York State and provides oversight for all Mental Health and Substance Use Disorders services in Chautauqua County. 

We are a National Health Service Corps site (NHSC), and we promise to: serve all patients, and offer a sliding pay schedule for patients who qualify.

We do not deny services based on a person’s: race, color, sex, national origin, disability, religion, sexual orientation, or inability to pay. 

Chautauqua County Suicide Prevention and Crisis Hotline:



Important Update!!

Our Dunkirk Clinic has moved as of June 3rd, 2022.

Please take note of our new address below.


Certified Community Behavioral Health Clinics 


Open Monday -Thursday  8:00 am - 8:00 pm, Friday 8:00 am - 5:00 pm 

200 E. Third St., 5th Floor
Jamestown, NY 14701                                 

Phone: 716-661-8330 


Open Monday -Thursday  8:00 am - 7:00 pm, Friday 8:00 am - 5:00 pm

60 Franklin Ave
Dunkirk, NY 14048

Phone: 716-363-3550


Clients are welcome to come in for walk-in appointments.

Counseling is available by video conference and by phone if you cannot come to the clinic in person.

If you answer YES to any of these questions, please call ahead before visiting the clinics

  • Have you been outside of the country in the last 14 days?
  • Have you been diagnosed with or in close contact with anyone who may have the COVID-19 virus in the last 14 days?
  • Do you have any respiratory symptoms?




Emergency Services Guide

Certified Community Behavioral Health Clinics (CCBHC) Brochure

Mobile Transition Team

Mobile Crisis Team


Folletos En Español


Folleto de la clínica

Equipo móvil de crisis

Equipo de transición móvil