Boil Water Order Issued for Fredonia Village Water Customers

Submitted by gallagha on Sun, 02/26/2023 - 14:05


MAYVILLE, N.Y.-- The Chautauqua County Department of Health and Human Services has issued a boil water order for all Village of Fredonia water customers, please note the Village of Fredonia does supply water to properties outside Village boundaries.  A disruption in treatment at the water treatment plant led to water that was not adequately treated entering the distribution system; this water could contain harmful microbes. Boiling the water kills bacteria and other microbes that may be present.


All Fredonia water customers must boil water used for drinking, cooking, making ice, brushing teeth and making coffee until further notice.  Water must be brought to a rolling boil for one minute then cooled prior to use.


Boiled or bottled water must be used to wash dishes by hand; dishes should be allowed to completely air dry after washing.  Home dishwashers that reach a temperature of 170⁰F and have a full dry cycle do not need boiled or bottled water.  The water may be used for bathing as long as it is not consumed.  The water is safe for laundry.


Once the treatment process has been fully restored to normal operations, the Village will collect water samples on consecutive days to make sure the water is safe.  If all goes as planned, the boil water order may be lifted late in the day Tuesday, February 28th.  Notifications and press releases will be used to inform the public when the boil water order is lifted. 


For more information, please contact the Village of Fredonia at (716) 679-2307 or the Chautauqua County Department of Health and Human Services at (716) 753-4481.  Please visit the New York State Department of Health website at https://www.health.ny.gov/environmental/water/drinking/boilwater/ for more information on Boiling Water and Emergency Disinfection.  Press releases will be posted on the Chautauqua County website at https://chqgov.com/news.




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